Subcription Policy

Subscribe & Save Policy

Our Subscribe & Save program makes it easy to receive your essentials on a regular basis while saving money on every order. Here’s how it works:

  • Opt-in only: You can choose to set up a recurring payment for a Subscribe & save product at check out - it's completely optional and you are not locked in.

  • Hosted by Recurpay: We use a trusted third-party service (Recurpay) to securely manage your subscription at no extra cost to you.

  • Automatic deliveries: Choose your preferred delivery interval (e.g., every 2 weeks, every month), and we’ll send your order automatically.

  • Built-in savings: Each subscription includes a discount and free or flat rate shipping. Because of this, it cannot be combined with other promotions, coupons, or discounts unless authorised by us.

Payments

  • Your payment details are stored securely by Recurpay.

  • You’ll be charged automatically for each scheduled order, unless you cancel or pause or skip in advance.

Managing your subscription

  • You can cancel, pause, or change your subscription at any time through your account page.

  • Every order confirmation email includes a direct link to manage your subscription.

  • If you have any issues logging in, just email us—we’ll happily update or cancel your subscription for you.

Cancellations

  • If you cancel before your second order is shipped, you will be charged the difference for your first order.

Size Changes

  • You can change your selected size up to 24 hours before your order is processed.

  • We’ll send you a reminder 3 days before your subscription is due, so you can make adjustments if needed.

Returns & Refunds

  • If we have made a mistake with your order, we will bear the full cost of ensuring that you recieve the correct products as soon as possible.

  • We accept change of mind returns as long as the items are returned in a saleable condition and in the original packaging.  We do not cover the cost of returns.


See our returns and refund policy for more details on returns and refunds.